Expert service for top-performing systems

Service

Keep your SGL products performing at their best with Service. Choose the package that fits your needs, from Parts Coverage to fully customised service solutions. Our goal is simple: to ensure reliable performance, eliminate unforeseen costs, and extend the lifespan of your SGL system.

Add Service or request advice

Stefan Staijen, SGL Service Engineer, works on the LED50.

Why Service?

Our service experts offer preventative maintenance, repair & replacements, and the latest software updates your product may require. With a Service package your products will always be in top condition and protected from wear and tear to achieve maximum results.

Extend system lifespan
Reduce risks and unexpected expenses
Get access to latest software updates
Ensure optimal safety and efficiency

Available packages

Choose the Service package that fits your needs. Our four tailored packages each offer a unique level of coverage, can be upgraded anytime and apply to: SGL grass grow lighting technology, SGL grass disease management products and SGL Assist tools.

	Parts coverage	Essential	Premium	Custom
Warranty on parts	+	+	+	+
Annual inspection & preventative maintenance		+	+	+
Software updates		+	+	+
Relamping executed by SGL		+	+	+
Online troubleshooting, diagnostics & onsite repairs			+	+
Customized options				+

Parts coverage

Parts Coverage gives reliable protection for your SGL system. It includes full warranty on all parts and components, so you have what you need for maintenance, replacement, and emergency repairs. This package is ideal for customers who manage servicing themselves but want to stay fully equipped.

Essential

Essential delivers reliable maintenance for lasting performance. With an annual on-site visit from an SGL Service engineer, your system receives inspection, preventative maintenance and software updates to ensure safe & efficient operation. With this package, we also handle relamping for both HPS and LED units, so you don’t have to do it yourself.

Premium

Premium provides comprehensive support for maximum system reliability. It combines annual inspection and preventative maintenance with online troubleshooting, diagnostics, and on-site repairs by SGL Service engineers in case of emergencies. Customers receive all Essential services, ongoing software updates, and full warranty on all parts.

Custom

Custom is a fully flexible service solution designed around your specific needs. Building on the Premium package, it allows for additional service visits, dedicated on-site support, or multi-site coverage. With this package, you enjoy a truly care-free experience, as your system is fully managed by the SGL Service team. Every detail of the service plan can be tailored to match your operational requirements and priorities.

Add Service or request advice

Whether you’d like to add Service to your existing system or request more information about our Service packages, use this form to get in touch. We’ll follow up with tailored advice and a clear proposal to ensure reliable performance of your system.

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