Service information

At SGL, we design our products to deliver reliable performance over many years. The expected lifespan below is based on proper maintenance and calculated from the date of manufacture.

Product lifecycle overview

Reaching the indicated lifespan does not mean your product will cease to function. Beyond this point, the components of the relevant product will no longer be covered under the service contract, and SGL cannot guarantee the availability of spare parts. Any replacement parts required after this period will be invoiced separately. Yearly maintenance and repairs will remain fully covered under the service contract.

Category

Product

Components covered up to

Grass Lighting
  • LED440
  • LED120
  • LED60
  • LED50
  • LED30
  • LED10
10 years
  • LU440 1000W 400V
  • LU120
  • LU60
10 years
  • MU360 1000W 400V
  • MU360 600W 400V
  • MU160 1000W 400V
  • MU66
  • MU50
  • MU36
  • MU27
  • MU18
10 years
  • BU50PRO
  • BU50
  • BU10
10 years
  • IQ55
6 years
Lighting Accessories
  • Electric Drive
6 years
Grass Care
  • TurfRobot
  • GreenGuard
  • UVC180
  • TC50
  • TF50
5 years
SGL Assist
  • PitchCam
  • Turf Quality Sensor
  • fLEX
5 years

Customer responsibilities

Under construction.

Service levels

Under construction.

Contact

If you have any questions, please do not hesitate to contact your designated Area Manager or reach out to our Service Department at service@sglsystem.com.